Thrive: Enabling Potential ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.enablingpotential.ca and utilize our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website and through our services includes:

a. Personal Data - Personal information such as your name, email address, mailing address, phone number, date of birth, passport details, and other contact or identification information that you voluntarily provide when you register for a trip, request information, or interact with us in any other way.

b. Booking Information - Details related to your travel bookings, including travel dates, destinations, accommodations, transportation preferences, and any special requests or dietary restrictions.

c. Payment Information - Financial information such as your credit card number, billing address, and payment method details that we collect to process payments for your bookings.

d. Health Information - Health-related information that you may voluntarily provide, such as allergies, medical conditions, or dietary requirements, to ensure a safe and tailored travel experience.

e. Derivative Data - The information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

f. Cookies and Tracking Technologies - We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

a. To process and manage your travel bookings

b. To communicate with you regarding your travel plans, including trip updates and reminders

c. To personalize your travel experience based on your preferences and needs

d. To send you promotional materials, newsletters, and updates (with your consent)

e. To improve our website, services, and customer experience

f.  To comply with legal obligations and resolve disputes

3. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

a. Travel Suppliers - We may share your information with third-party suppliers, such as airlines, hotels, transportation providers, and local guides, to fulfill your travel bookings and ensure your travel experience meets your expectations.

b. By Law or to Protect Rights - If we believe that disclosure of your information is necessary to comply with legal processes, protect the rights, property, or safety of others, or to enforce our agreements.

c. Service Providers - We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

a. The right to access, update, or delete the personal information we have on you.

b. The right to object to or restrict the processing of your data.

c. The right to withdraw consent where consent is required for processing your personal data.

6. Third-Party Websites

The website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

7. Children’s Privacy

We understand the importance of protecting the privacy of children, especially in an educational context. Our services are designed to accommodate travellers of all ages, including minors. We collect personal information from children under the age of 18 only with the consent of a parent or guardian.

a. Information We Collect from Children - For children under 18, we may collect personal information such as the child’s name, date of birth, passport information, health information (e.g., allergies, dietary restrictions), and other necessary travel details. This information is collected solely for the purpose of ensuring the safety and well-being of the child during the travel experience.

b. Parental Consent - We require verifiable parental or guardian consent before collecting personal information from children under 18. Parents or guardians must provide this consent as part of the booking process.

c. How We Use Children’s Information - Children’s personal information is used exclusively for managing their travel arrangements, ensuring their safety, and meeting their specific needs during the trip.

d. Parental Rights - Parents or guardians have the right to review the information collected about their child, request corrections, or ask for the deletion of the child's personal information. If you wish to exercise these rights, please contact us using the information provided below.

e. Disclosure of Children’s Information - We share children’s information only with the necessary third parties involved in the travel arrangements (e.g., airlines, hotels, tour guides) and only to the extent necessary to facilitate the travel experience.

8. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.